BlackGrid Ops · for operators

Managed automations for small business operations.

Start with a $300 audit. Then BlackGrid Ops can build, monitor, and improve the workflows that keep leads, follow-ups, scheduling, inboxes, CRM records, invoices, and routine admin moving.

$300 workflow audit delivered in 24 hours
Practical automations for missed leads, follow-up, intake, scheduling, and CRM

Book the $300 audit See how it works Practical systems for missed leads, follow-up, intake, scheduling, CRM, and more. No AI theater.

WORKFLOW SNAPSHOTILLUSTRATIVE EXAMPLE / 01

From missed call to a clear next move.

A small example of what changes when follow-up has a system behind it.

Before · Manual handoff

A customer reaches voicemailSomeone must notice the call and remember to follow up.

Proposed · Tracked workflow

Send a quick acknowledgmentUse an approved text where eligible and permitted.

Log a callback taskCapture the request and assign someone to follow up.

Let staff review the next movePrioritize urgent cases and handle exceptions.

Intended result: clear ownership

The next action is visible, rather than relying on memory.

Fictional example. Actual results depend on systems, access, and setup. Explore the full map ↓

Built for contractors · med spas & clinics · agencies · local service teams · recruiters

The offer model

Find the right work. Build it. Keep it running.

The audit is the front door, not the finish line. BlackGrid Ops stays useful after the recommendation by taking on the build, maintenance, and steady improvements that make automation dependable.

01 / FIND

$300 Automation Audit

A focused look at where time, leads, and information are slipping through the cracks.

45-minute owner/operator walkthrough
5–7 practical opportunities
Report delivered in 24 hours

02 / BUILD

Automation setup

BlackGrid Ops builds or cleans up the first approved workflow, scoped to the actual complexity.

Simple setup: $500–$1,500
Deeper workflow: $2,500–$5,000
Custom solution: $5,000–$10,000+

03 / OPERATE

Managed Automation Partner

Ongoing monitoring, troubleshooting, and improvement so owners do not have to babysit workflows.

Health checks and exception review
Prompt and rule adjustments
Small monthly improvements

How it works

From messy workflow to managed system.

Start with the audit, approve what makes sense, then choose how much of the build and ongoing operation you want BlackGrid Ops to carry.

STEP 01

Walkthrough call

You show me how the work gets done today, where it slows down, and what keeps landing back on your plate. 45 minutes.

STEP 02

Workflow map

I map the process, flag the choke points, and separate real automation opportunities from distractions.

STEP 03

24-hour report

You receive a prioritized audit with tools, effort level, estimated time saved, and the recommended first move.

STEP 04

Build and manage

BlackGrid Ops can build the approved workflow, monitor it, fix exceptions, and keep improving it as your process changes.

Inside the AI Opportunity Audit

See the workflow. Spot the leverage.

We don't just recommend software. We trace how work moves, where it gets stuck, and where a practical automation could help — without removing people from decisions that need them.

See the whole process

Follow the path from the first customer call to an assigned next action.

Find the failure points

Spot delayed callbacks, missing contact details, and exception routes.

Know what stays human

Make room for staff judgment, approvals, and escalation.

View the full sample audit Book your audit

Light-colored business workflow board showing a missed call, automated SMS, CRM tasks, human review, an urgent escalation branch, and a manual fallback. — Workflow example · current friction → proposed follow-upExpand map ↗

Where operations break down

Your team doesn't need more software. It needs fewer leaks.

BlackGrid Ops looks at the work already happening inside your business and finds the specific places where practical automation can reduce delay, rework, and dropped balls.

Leads fall through

Calls, forms, and DMs arrive, but nobody follows up fast enough.

Follow-up is slow

Prospects, customers, and candidates wait while staff chase other priorities.

Admin repeats

Owners and employees retype, copy, sort, and send the same information all week.

Scheduling gets messy

Back-and-forth messages create gaps, no-shows, and preventable confusion.

Inbox and CRM drift

Important messages get buried and customer records become unreliable.

Staff do software work

Good people spend time on tasks a proven system could handle.

What you get

A $300 focused audit, not a generic AI brainstorm.

BlackGrid Ops delivers the audit flat-rate in 24 hours. The fee is credited toward setup or your first month of management if you move forward within 14 days.

✓

45-minute business walkthrough

We review how leads, customers, information, and recurring work move through your business.

✓

Current process map

A clear view of the workflow as it operates today.

✓

Choke point list

The delays, handoff failures, repetitive tasks, and owner/manager bottlenecks costing you time.

✓

5–7 automation opportunities

Specific use cases tied directly to your actual workflow.

✓

Recommended prebuilt tools

Practical products and integrations that already exist — no unnecessary custom build.

✓

Complexity rating

Each opportunity labeled low, medium, or high so you know what's realistic.

✓

Estimated time saved

A grounded estimate of the operational impact for each recommendation.

✓

Recommended first automation

The clearest starting point, plus a setup quote for anything you want implemented.

Example automations

Small operational fixes that create immediate capacity.

→Missed-call text follow-up

Respond automatically while the lead is still looking for help.

→Lead intake and qualification

Capture the right details and route serious opportunities faster.

→Booking and reminders

Reduce scheduling friction and cut preventable no-shows.

→Inbox triage and drafts

Sort messages, surface urgency, and prepare routine replies.

→CRM cleanup and reminders

Keep records usable and make sure follow-up actually happens.

→Invoice and estimate workflows

Move routine admin from request to completion with fewer manual steps.

Managed Automation Partner

Automation that keeps working after launch.

BlackGrid Ops monitors and maintains your automations so you do not have to chase errors, rebuild systems every time a process changes, or wonder whether the workflow is still doing its job.

STARTER OPS

$500 /mo

For one or two simple workflows.

Up to 2 managed automations
Basic monitoring
Monthly health check
2 improvement/fix hours
Email support

GROWTH OPS

$1,000 /mo

For active lead and admin workflows.

Up to 5 managed automations
Weekly monitoring
Error and exception review
5 improvement/fix hours
Monthly workflow review
Priority support

COMMAND OPS

$2,000+ /mo

For automation across multiple departments.

Custom managed workflow count
Higher-touch monitoring
10+ improvement/fix hours
Monthly automation roadmap
New workflow planning
Priority response

All plans include automation monitoring, workflow health checks, troubleshooting and fixes, app/API connection checks, exception review, prompt/rule adjustments, small monthly improvements, and an owner summary with recommendations. New builds outside included monthly hours are scoped before work begins. Client software subscriptions are billed directly to the client unless otherwise agreed.

Limited audit slots each week

Map the workflow. Find the leak. Decide what is worth managing.

45-minute owner/manager walkthrough 24-hour opportunity report 5–7 practical recommendations $300 flat — credited within 14 days

Book your AI Ops Audit

Prefer email? hello@blackgridops.com